Please be advised that the Town Council office is now closed for staff annual leave and will reopen on 6 January 2026.

Emails will not be monitored during this period and all emails will be administered when the office reopens.

For all queries relating to North Yorkshire Council services please call 0300 131 2 131 or visit their website www.northyorks.gov.uk for information regarding:

Bins, recycling & waste Bins, recycling and waste | North Yorkshire Council

Flooding Flooding | North Yorkshire Council

Any issues relating to the properties managed by Thirteen Group on Windmill Avenue, Manor Woods MUST be reported by phone 0300 111 1000 weekdays from 8am to 7pm, or 9am to 3pm (Sat) or email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Highways Roads, parking and travel | North Yorkshire Council

Planning Planning and conservation | North Yorkshire Council

 Wishing you a very Merry Christmas and a Happy New Year.

In this update:

  1. Christmas and New Year North Yorkshire Council Services
  2. Waste and Recycling
  3. Winter Weather Awareness
  4. Seasonal Events

1.Christmas and New Year North Yorkshire Council Services

North Yorkshire Council customer service hubs will be closed over the Christmas period from Thursday 25 December 2025 (Christmas Day) to Thursday 1 January 2026 (New Year's Day). Customer service hubs will reopen at 9am on Friday 2 January 2026.

The customer service phone line will also be closed to all routine queries during this time.

If you need help with an emergency during the bank holiday period call 0300 131 2 131 and select the correct option for the service you need. 

North Yorkshire Council will not be monitoring or responding to messages on social media during this time.

For further information, visit: Christmas and New Year services | North Yorkshire Council 

 2.Waste and Recycling

 Christmas Tree Disposal

You can recycle Christmas trees, free of charge, at all household waste recycling centres. Real Christmas trees should be placed in the garden waste skip where they will be shredded and composted. If you are part of the garden waste collection service, you can chop up your Christmas tree and put it in your garden waste wheelie bin for collection in March when the service starts. Artificial Christmas trees can be placed in the small appliance, scrap metal or plastic reuse container, depending on what they are made of.

For more information, visit: Christmas trees | North Yorkshire Council 

Greeting Cards Recycling

You can recycle most greeting cards, such as Christmas and birthday cards, free of charge at all our household waste recycling centres. Greeting cards that are commercial waste can also be recycled for free at all our household waste recycling centres. Please remove glitter and embellishments from all cards. 

For more information, visit: Greetings cards | North Yorkshire Council

Bin Collection Calendar

Check when your household waste, garden waste and recycling bins, boxes or bags will be collected. How and when your household rubbish, garden waste or recycling bins, boxes or bags will be collected is different depending on which part of North Yorkshire you live in.

To check the calendar, see: Check your bin or recycling collection day | North Yorkshire Council

3.Winter Weather Awareness

Road Gritting

North Yorkshire Council gritting crews are on call 24 hours a day from October to the end of the winter season. They will treat North Yorkshire roads whenever needed. Remember gritting does not guarantee an ice-free surface. Traffic needs to drive over a gritted road to grind the salt and activate it. Salt alone does not melt snow and ice. NYC monitor conditions throughout the day and night and adjust our gritting plans as needed. 

Busy shopping areas and main pedestrian footpaths will be treated before 9am in severe weather. NYC will not treat footpaths following normal overnight frosty conditions. 

After snowfall and icy conditions, busy shopping streets and main pedestrian footpaths will be cleared first. Remaining footpaths and cycleways will be treated in priority order as resources allow.

You can track gritters and view live weather camera - Road gritting | North Yorkshire Council

Safe Winter Driving

North Yorkshire Council has prepared resources and information on driving in rain, wet or flooded roads and in snow and icy conditions. Please stay safe on the roads this season.

For more information, visit: Winter, summer and wet weather driving tips | North Yorkshire Council 

Drive safely this winter. It’s better to arrive late, than not at all.

Weather Warnings

Sign up for weather health alerts from the UK Health Security Agency - Weather-Health Alerting system registration form.

View the Met Office website for up-to-date weather conditions - Weather and climate change - Met Office

Review Cold-Health Alert action cards for the voluntary and community sector which suggests actions that VCSE organisations should consider to prepare for and respond to for each cold-health alert - Cold-Health Alert action card for the voluntary and community sector - GOV.UK

Keep Well and Warm this Winter

Visit North Yorkshire Council’s website for support to help stay safe, warm and well, as well as accessing financial support during the colder winter months.

For further information, visit: Keep well and warm this winter | North Yorkshire Council

Stay Safe, Keep Warm & Keep Well

4.Seasonal Events

Seasonal events aim to bring cheer ahead of Christmas. Families are being given the chance to take part in events that are being staged around the county to make memorable festive celebrations

To see what’s going on in your area, visit: Theatre and Christmas markets showcase what’s on offer | North Yorkshire Council

Enjoy the season!

Winter Vigilance Campaign

With a winter season full of events, such as Christmas shopping, festive markets, pantomimes, and concerts, we all have a role to play in keeping each other safe.

Counter Terrorism Policing’s winter campaign encourages people to stay alert and help keep each other safe.

Further resources can be found attached and here: Counter Terrorism Policing’s Winter Campaign Communications Toolkit | ProtectUK

Please share the toolkit and stay safe this winter.

 

David Skaith, Mayor for York and North Yorkshire, is asking for the public’s views before he sets the amount that goes to our police and fire services in York and North Yorkshire from your council tax bill. Please have your say at www.YourPoliceAndFire.com

Image result for sand bags flood prevention clipart

SAND BAGS

Should you need any sandbags, these are available for public collection from the yard at Kirby Mills Garage. The stock of sandbags is located on the left immediately beyond the vehicle barrier. If you need to make a collection when the garage is closed and the barrier is down, access is still permissible by foot. In this case it's worth taking along a wheelbarrow to transport the bags from the store to your vehicle.

Kirkbymoorside qualifies for the Priority Services Register (PSR).

The Priority Services Register (PSR) is a free UK wide service which provides extra advice and support, including when there’s an interruption to your electricitygas or water supply.

Click here for more information 

Any issues relating to the properties managed by Thirteen Group on Windmill Avenue, Manor Woods MUST be reported by phone 0300 111 1000 weekdays from 8am to 7pm, or 9am to 3pm (Sat) or email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Contact Us Thirteen

North Yorkshire Council is the Local Flood Authority.

Contact North Yorkshire Council in an emergency by telephone on 0300 131 2 131

Highways: To report a highway emergency please contact 101 and speak to North Yorkshire Police. Highway emergencies include:

  • any highway hazards such as flooding, mud or diesel spillages, carriageway debris, fallen trees
  • any road or footway defects which may be a danger to highway users

You can report a non-emergency highway issue on our potholes and road condition issues page.

Flood and water management - Information about how North Yorkshire Council tackle local flood risks and what is being done to protect communities.

Due to the bad weather forecast for this evening and Friday evening the surfacing work needs to be postponed and will recommence on the evening of Monday 8th December.
North Yorkshire Council,
Highway Improvement